Shared team inbox
Answer every WhatsApp message as a team
One inbox for your business number. Conversations arrive live, agents pick them up, and nobody replies twice or forgets a customer.
What you get
Inside shared team inbox
Live updates
New messages and delivery ticks appear instantly — no refreshing.
Assign and hand off
Assign a chat to yourself or a teammate, or let a chatbot hand it over.
Notes and tags
Leave internal notes, tag customers and see their details beside the chat.
24-hour window aware
See when free-form replies are allowed, and switch to an approved template when the window closes.
Photos, voice and documents
Customers' images, voice notes and files open right in the thread.
Roles that fit your team
Agents handle chats; admins manage campaigns, templates and settings.
Works great with
More of the platform
Answer your next WhatsApp message in Procellari
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