ProcellariFor Customer support
Support on the app your customers already use
Instant answers for common questions, a shared inbox for the rest, and notes so nobody asks twice.
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Use cases
How customer support teams use Procellari
FAQ menu bot
Buttons for orders, returns and timings — humans only for what's left.
Shared inbox
Assign, note, tag and close conversations together.
Status updates
Proactive templates when an order or ticket changes.
The toolkit
Features that make it work
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